Page 1 of 1

problem to activate on sigfox backend

Posted: Thu Apr 20, 2017 8:14 pm
by batchris
Hello,

I have a problem to activate on sigofx backend
I have my ID and my key PAC of my TD1208 that I bought via Avnet

I use this url
Https://backend.sigfox.com/activate/Avnet

But I still get the same error message
"The device id xxxxxx is invalid, it's not in the partners ids list"

Thank you for your help
Chris.

Re: problem to activate on sigfox backend

Posted: Wed May 10, 2017 11:54 pm
by batchris
Do not you activate TD1208 on the sigfox backend ?

Re: problem to activate on sigfox backend

Posted: Mon May 15, 2017 7:20 am
by mstempin
If it is a TD1208 EVB, it is registered on Sigfox backend and the callback is on TD's CloudOnChip server, where you can access it through theTD Device dashboard.

If it is a standalone TD1208 module, it is not registered, you have to subscribe a plan from Sigfox directly using your ID and APC key.