Questions and discussions about the software that runs on the TD RF module itself.
nullpointer
 
Posts: 23
Joined: Tue Jul 14, 2015 1:37 pm

Can't see the message in my TD1204 module’s dashboard

by nullpointer Fri Aug 14, 2015 7:30 pm

I ' ve just acquired a new module E506 (TD1204) just flash it with the same firmware as my TD1208, but with this one, I can't see any message in my dashboard even I am in the same location using the antenna as well.

Thanks
nullpointer
 
Posts: 23
Joined: Tue Jul 14, 2015 1:37 pm

Re: Can't see the message in my TD1204 module’s dashboard

by nullpointer Fri Aug 21, 2015 6:30 am

Have you been able to look at this issue ?
Everything seems to be OK on my side.
Thanks and Best Regards,
User avatar
lcheminade
 
Posts: 146
Joined: Mon May 11, 2015 7:47 am

Re: Can't see the message in my TD1204 module’s dashboard

by lcheminade Fri Aug 21, 2015 7:44 am

Hi,

It looks like you used the PAC code to migrate from Telecom Design to Sigfox backend. Therefore the Telecom Design callback is not set anymore.

If you didn't do that, where did you get that EVB?

Regards.

Loïc
nullpointer
 
Posts: 23
Joined: Tue Jul 14, 2015 1:37 pm

Re: Can't see the message in my TD1204 module’s dashboard

by nullpointer Fri Aug 21, 2015 7:58 am

at the same place where I bought my TD1208 (http://www.telemetrieshop.nl/product/13) and doing exactly the same things that I did for the TD1208
nullpointer
 
Posts: 23
Joined: Tue Jul 14, 2015 1:37 pm

Re: Can't see the message in my TD1204 module’s dashboard

by nullpointer Fri Aug 21, 2015 9:49 am

ok, I will check with SigFox
User avatar
lcheminade
 
Posts: 146
Joined: Mon May 11, 2015 7:47 am

Re: Can't see the message in my TD1204 module’s dashboard

by lcheminade Fri Aug 21, 2015 9:53 am

You'd better ask to telemetrie shop for your code PAC. Sigfox should not provide it to you since this is somethow the password for owning the module. Default code PAC should not have been changed bu it sounds like this module was used before you received it.
nullpointer
 
Posts: 23
Joined: Tue Jul 14, 2015 1:37 pm

Re: Can't see the message in my TD1204 module’s dashboard

by nullpointer Wed Aug 26, 2015 9:45 am

Hi,
this is the answer from Telemetrieshop

"I am sorry for my late answer. For so far I know, you will not need a PAC for registering the board at TelecomDesign. For this you will need Key on the label of the box, it is right beside the field ID.
After that you can generate a PAC from the system. You will need the PAC when you want to import the device directly in the Sigfox Backend"

Thanks and best Regards,
User avatar
lcheminade
 
Posts: 146
Joined: Mon May 11, 2015 7:47 am

Re: Can't see the message in my TD1204 module’s dashboard

by lcheminade Wed Aug 26, 2015 10:04 am

This is not true. Once the PAC code has been used to transfer the module to the Sigfox backend, there will be no callback to our backend anymore. Moreover once the PAC code has been used it can not be used anymore.

The PAC code of your module has been used once. They have to tell you the new PAC code (if they now about it...) or you will not be able to use this module.
nullpointer
 
Posts: 23
Joined: Tue Jul 14, 2015 1:37 pm

Re: Can't see the message in my TD1204 module’s dashboard

by nullpointer Wed Aug 26, 2015 11:57 am

finally they give me the PAC number, Do you want me to send you as a private message ?
User avatar
lcheminade
 
Posts: 146
Joined: Mon May 11, 2015 7:47 am

Re: Can't see the message in my TD1204 module’s dashboard

by lcheminade Wed Aug 26, 2015 12:03 pm

Yes please!
Return to Firmware

Who is online

Users browsing this forum: No registered users and 25 guests